《Simply Said》Jay Sullivan | PDF下载|ePub下载
出版社: Wiley
副标题: Communicating Better at Work and Beyond
出版年: 2016-10-31
页数: 288
定价: USD 14.95
ISBN: 9781119285281
内容简介 · · · · · ·
Master the art of communication to improve outcomes in any scenario
Simply Said is the essential handbook for business communication. Do you ever feel as though your message hasn’t gotten across? Do details get lost along the way? Have tense situations ever escalated unnecessarily? Do people buy into your ideas? It all comes down to communication. We all communicate, but few of us do it well. From tough presentations to everyday transactions, there is no scenario that cannot be improved with better communication skills. This book presents an all-encompassing guide to improving your communication, based on the Exec|Comm philosophy: we are all better communicators when we focus focus less on ourselves and more on other people. More than just a list of tips, this book connects skills with scenarios and purpose to help you hear and be heard. You’ll learn the skills to deliver great presentations and clear and persuasive messages, handle difficult conversations, effectively manage, lead with authenticity and more, as you discover the secrets of true communication.
Communication affects every interaction every day. Why not learn to do it well? This book provides comprehensive guidance toward getting your message across, and getting the results you want.
Shift your focus from yourself to other people
Build a reputation as a good listener
Develop your written and oral communications for the greatest impact
Inspire and influence others
Communicate more effectively in any business or social situation
Did that email come across as harsh? Did you offend someone unintentionally? Great communication skills give you the power to influence someone’s thinking and guide them to where you need them to be. Simply Said teaches you the critical skills that make you more effective in business and in life.
作者简介 · · · · · ·
Jay Sullivan is an award-winning author and the Managing Partner at Exec|Comm, LLC. Whether coaching individuals one-on-one or working with groups, Jay helps professionals from global organizations have greater impact through communication. As a contributing writer on Forbes.com, he shares insights on leadership, communication, and careers. He wrote The Art of Communication column for the New York Law Journal. His work has appeared in The New York Times, Readers Digest, Parents Magazine, Catholic Digest, and The Golfer.
目录 · · · · · ·
Section One: Your Content
Chapter 1: What Do You Mean by That? – Conveying a Clear Message
Chapter 2: Once Upon a Time… Telling Engaging Stories
Chapter 3: A Place for Everything – Organizing Your Content
Section Two: Your Oral Communication Skills
Chapter 4: Stand Up and Stand Out – Making the Most of Your Body Language
Chapter 5: Are You Just “Waiting to Talk”? – Listening to Understand
Chapter 6: See It. Save It. Say It. – Delivering from Notes and Visuals
Chapter 7: What If They Ask You Something You Don’t Know? – Responding to Questions
Section Three: Your Written Communication Skills
Chapter 8: Challenge Every Word – Editing for Clarity
Chapter 9: Form Follows Function – Structuring Your Documents
Chapter 10: Make It Easy – Creating Reader-Friendly Documents
Chapter 11: Hit Send with Confidence – Writing Emails That Resonate
Section Four: Your Interactions
Chapter 12: It’s a Dialogue, Not a Monologue – Conducting Effective Client Meetings
Chapter 13: You Can’t Do It All – Delegating Successfully
Chapter 14: Do You Have a Minute? – Sharing Meaningful Feedback
Chapter 15: Raise Your Glass – Giving Toasts
Chapter 16: Pass the Mic – Handling Introductions
Chapter 17: The Possibilities Are Endless – Facilitating Brainstorming Meetings
Section Five: Your Leadership
Chapter 18: Inspire and Influence – Leading Others
Chapter 19: From Invincibility to Authenticity – Showing Vulnerability
About Exec|Comm
About the Author
Acknowledgments
Grammar Guidelines for Personal Pronouns
Video Resources
Index
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